Our Receptionists


Natasha Douglas:

Reception Superviser

Natasha graduated from Pearland High School in 2008 and then graduated from San Jacinto college in 2010. She joined PPHC in November 2014. Natasha has a son, Kayden Michael and three dogs, Ariel (Pug), Charlie (long haired chihuahua, and Little Bit (Japanese & toy terrier mix). When she is away from work, Natasha enjoys going to theme parks, camping, shopping and watching movies.


Jaclyn Norman

Jaclyn grew up in Sugarland and joined PPHC in July, 2016. She is currently working on her Associates Degree in business and management. Before deciding to be a stay at home mom to her two daughters and two sons, Jaclyn was a general manager at a local restaurant. She is also the mother of Harley (Bullmastiff) and 3 cats (Bonnie, Clyde, and Monster). In any free time that Jaclyn might have, she enjoys Roller Derby, going to the gym, and spending quiet time alone. Her dream is to one day work for herself.


Patricia Cloud

Patricia joined PPHC in July, 2016 as a kennel technician, but has now taken on the role of a caring customer service representative . Patricia grew up in Pearland where she was home-schooled, and now resides in Manvel. When she is not working, Patricia loves being outdoors with her daughter, son, husband, and two dogs.


Brooke Johnson

Brooke joined PPHC in April 2016. She grew up in Alvin and still currently resides there. She is currently working on her associate's degree in health care. Brooke comes from a large family, having 5 brothers and 5 sisters. Her pot belly pig, Moo Shu, and lab/pit mix, Sanka, keep her on her toes. Some of Brooke's hobbies are writing, painting nails, and gardening. She always enjoys learning new things. When Brooke is not assisting the clients at PPHC, she can be found reading, visiting zoos/aquariums, and working on puzzles and mind games. Her dream is to one day travel the world and visit as many historical sites as possible.